Terms and Conditions

Dreven Effective Date: May 11, 2026 Last Updated: May 11, 2026

1. Introduction

Welcome to Dreven (“we”, “our”, “us”). By accessing or using our website at https://dreven.in/ and placing orders through our platform, you (“user”, “customer”, “you”) agree to be bound by these Terms and Conditions.

Please read these terms carefully before using our website. If you do not agree, please do not use our services.

2. Eligibility

  • You must be at least 18 years of age to use Dreven and place orders.
  • By using our website, you confirm that you are legally capable of entering into a binding contract under the Indian Contract Act, 1872.
  • Dreven is intended for users located in India only.

3. Account Registration

  • You may need to create an account to place orders. You are responsible for maintaining the confidentiality of your login credentials.
  • You agree to provide accurate, current, and complete information during registration.
  • Dreven reserves the right to suspend or terminate accounts that provide false information or violate these terms.

4. Products and Pricing

  • We make every effort to display product descriptions, images, and prices accurately. However, errors may occasionally occur.
  • Prices are listed in Indian Rupees (INR) and are inclusive/exclusive of GST as indicated on the product page.
  • Dreven reserves the right to modify prices at any time without prior notice. Price changes will not affect orders already confirmed.
  • In case of a pricing error, we reserve the right to cancel the order and issue a full refund.

5. Orders and Payments

  • Placing an order on Dreven constitutes an offer to purchase. Your order is confirmed only when you receive an official Order Confirmation via email.
  • We accept payments via UPI, credit/debit cards, net banking, and Cash on Delivery (COD) where available.
  • We collect your mode of payment and transaction ID solely for order verification and support purposes. We do not store sensitive financial details such as card numbers or bank credentials.
  • Dreven reserves the right to refuse or cancel any order at its discretion, including in cases of suspected fraud or stock unavailability.

6. Shipping and Delivery

  • We deliver within India only.
  • Estimated delivery timelines are provided at checkout and are indicative, not guaranteed.
  • Dreven is not liable for delays caused by courier partners, natural disasters, strikes, or other events beyond our control.
  • Risk of loss or damage to products passes to you upon delivery.

7. Returns, Refunds, and Cancellations

  • Our return and refund policy is detailed on the [Returns & Refunds page] of our website and is incorporated into these Terms by reference.
  • Returns are accepted within [X] days of delivery, subject to the product being unused and in original packaging.
  • Refunds, once approved, will be processed to your original payment method within [X] business days.
  • Orders may be cancelled before dispatch. Once dispatched, cancellations are not accepted.

8. Intellectual Property

  • All content on Dreven — including logos, product images, text, graphics, and design — is the property of Dreven and protected under applicable Indian intellectual property laws.
  • You may not copy, reproduce, distribute, or use any content from this website without our prior written permission.

9. Prohibited Activities

You agree not to:

  • Use the website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems or data
  • Post false reviews or engage in fraudulent activity
  • Scrape, crawl, or automate access to our website without permission
  • Impersonate any person or entity

Violation of these terms may result in immediate account termination and legal action.

10. Limitation of Liability

To the fullest extent permitted by law:

  • Dreven is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
  • Our total liability to you for any claim shall not exceed the amount paid by you for the specific order in question.
  • We do not warrant that the website will be error-free, uninterrupted, or free of viruses.

11. Third-Party Links and Services

Our website may contain links to third-party websites or use third-party services (e.g., payment gateways, logistics partners). Dreven is not responsible for the content, privacy practices, or reliability of these third parties. Use them at your own risk.

12. Governing Law and Dispute Resolution

  • These Terms are governed by the laws of India.
  • Any disputes arising out of or relating to these Terms or your use of Dreven shall first be attempted to be resolved amicably.
  • If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts located at [your city], India.

13. Changes to Terms

Dreven reserves the right to update these Terms and Conditions at any time. Updated terms will be posted on this page with a revised “Last Updated” date. Continued use of the website after changes constitutes your acceptance of the new terms.

14. Contact Us

For any questions, concerns, or grievances related to these Terms, please contact us:

Dreven 📧 Email: support@dreven.in 🌐 Website: https://dreven.in/ 📍 Location: India